Terms and Conditions

These Terms and Conditions (“Terms”) govern access to and use of the Venstela platform (“Platform”), operated by Event Firm LLC and its affiliated entities including Event Firm Africa and related services (“Company”, “we”, “us”, or “our”). By accessing or using Venstela, you agree to be bound by these Terms.

1. PLATFORM DESCRIPTION

Venstela is a digital marketplace that connects event clients with vendors, venues, and service providers. The Platform provides vendor listings and profiles, lead generation and inquiry systems, vendor dashboards and analytics, communication tools between users, and subscription-based visibility and services. The Company does not directly provide event services unless explicitly stated.

2. USER TYPES

The Platform includes Vendors (service providers, venues, event professionals) and Clients (individuals or organizations seeking services). Each user agrees to comply with these Terms.

3. ACCOUNT REGISTRATION

Users must provide accurate and complete information, maintain account confidentiality, and are responsible for all activity under their account. The Company reserves the right to suspend or terminate accounts for false information or misuse.

4. VENDOR LISTINGS AND SUBSCRIPTIONS

Vendors may subscribe to be listed on the Platform. The Company reserves the right to approve or reject vendor listings, determine listing visibility and ranking, and modify subscription pricing and features. Subscription fees are non-refundable unless otherwise stated.

5. LEADS AND INTRODUCTIONS

Venstela provides introductions between clients and vendors. The Company does not guarantee leads or conversions, does not guarantee revenue for vendors, and is not responsible for agreements between users. All contracts are between vendors and clients directly.

6. PLATFORM INTELLECTUAL PROPERTY

All rights in the Platform are owned by the Company, including software code, platform architecture, algorithms, vendor ranking systems, analytics systems, databases, UI/UX design, branding and trademarks, and content structure. Users are granted a limited, non-exclusive, non-transferable license to use the Platform. Users may not copy, reproduce, or reverse engineer the Platform, scrape or extract data, replicate marketplace structures, or build competing systems using Platform data.

7. USER CONTENT

Users may upload content including profiles, images, and descriptions. By uploading content, users grant the Company a worldwide, royalty-free license to display, distribute, promote, and use content for marketing purposes. Users remain responsible for the legality of their content.

8. DATA OWNERSHIP

The Company owns platform databases, aggregated data, analytics, vendor performance data, and marketplace insights. Users retain ownership of their personal content but grant usage rights to the Company.

9. PROHIBITED CONDUCT

Users may not misuse the platform, engage in fraud or misleading practices, bypass the platform to avoid fees (where applicable), scrape or harvest data, attempt to access restricted systems, or copy vendor lists or client data.

10. NON-CIRCUMVENTION

Users agree not to bypass the Platform to directly engage with contacts introduced through Venstela for the purpose of avoiding platform fees or undermining the Platform.

11. DISCLAIMERS

The Platform is provided “as is”. The Company does not guarantee service quality of vendors, success of events, accuracy of listings, or uninterrupted platform availability.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company shall not be liable for indirect or consequential damages, loss of revenue or business, disputes between users, or damages arising from use of the Platform.

13. TERMINATION

The Company may suspend or terminate accounts for breach of these Terms, for misuse of the Platform, or at its discretion where necessary.

14. PRIVACY AND DATA PROTECTION

Use of the Platform is subject to the Privacy Policy. The Company processes data in accordance with applicable laws including Uganda Data Protection laws and applicable international regulations where relevant.

15. MODIFICATIONS

The Company may update these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.

16. GOVERNING LAW

These Terms shall be governed by the laws of the Republic of Uganda unless otherwise specified.

17. DISPUTE RESOLUTION

Disputes shall first be resolved through good-faith negotiation. If unresolved, disputes may be referred to mediation and subsequently to courts of competent jurisdiction.

18. CONTACT

For any inquiries:

• Email: info@venstela.com
• Website: www.venstela.com

By using Venstela, you acknowledge that you have read, understood, and agreed to these Terms.