Privacy Policy

This Privacy Policy describes how Event Firm LLC and its affiliated entities, including Venstela (“Company”, “we”, “us”, or “our”), gather, utilize, disclose, and safeguard personal data when you interact with the Venstela platform (“Platform”). By using Venstela, you consent to the practices outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal data in several ways. When you interact with the Platform, you may provide information such as your full name, email address, phone number, business name, location, vendor profile details, payment and billing information, and communications with other users. Additionally, we automatically gather technical details including your IP address, device identifiers, browser type, and usage data such as pages visited, clicks, and activity logs. Within the Platform, we also collect vendor performance metrics, inquiry and lead data, client interactions, marketplace activity, and analytics related to engagement.

2. HOW WE USE YOUR INFORMATION

Your personal data is essential for us to provide and operate the Platform, manage user accounts, facilitate connections between clients and vendors, and process payments and subscriptions. We use this information to enhance platform features and performance, personalize the user experience, analyze usage patterns and trends, communicate with users, detect and prevent fraud or abuse, and fulfill our legal obligations.

3. LEGAL BASIS FOR PROCESSING

Depending on your jurisdiction, we process personal data based on user consent, our contractual obligations, legitimate business interests, and compliance with legal requirements. These legal bases ensure that we handle your data appropriately and transparently.

4. DATA SHARING AND DISCLOSURE

We may share personal data with vendors and clients to facilitate connections, with service providers such as hosting, analytics, and payment processors, and with legal authorities if required. Data may also be shared with affiliated companies within the Event Firm ecosystem. Importantly, we do not sell your personal data to third parties.

5. DATA OWNERSHIP AND PLATFORM RIGHTS

The Company retains ownership of platform databases, aggregated and anonymized data, marketplace analytics, and system-generated insights. While users maintain ownership of their personal data, they grant the Company the rights to process and utilize this data as described in this policy.

6. DATA RETENTION

We retain personal data as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Anonymized data may be kept indefinitely for analytics and platform improvement purposes.

7. DATA SECURITY

Protecting your data is a priority. We employ technical and organizational measures such as secure servers, access controls, and encryption where applicable. Despite these efforts, it is important to recognize that no system can be guaranteed to be completely secure.

8. USER RIGHTS

Depending on where you reside, you may have rights regarding your personal data. These include accessing your data, correcting inaccuracies, requesting deletion, restricting processing, objecting to certain uses, and requesting the transfer of data. You can exercise these rights by contacting us through the details provided below.

9. COOKIES AND TRACKING

We utilize cookies and similar technologies to enhance your user experience, analyze how the Platform is used, and remember your preferences. You can manage cookies through your browser settings to control how your information is tracked.

10. INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside your jurisdiction. Where necessary, we implement appropriate safeguards to ensure your data remains protected throughout these transfers.

11. CHILDREN’S PRIVACY

The Platform is intended only for individuals who are 18 years or older. We do not knowingly collect personal data from children. If we learn that data from a child under 18 has been collected, we will take steps to remove it promptly.

12. THIRD-PARTY LINKS

Venstela may feature links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites and encourage you to review their policies independently.

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy periodically. Continued use of the Platform after changes are posted indicates your acceptance of the revised policy terms.

14. CONTACT

For any privacy-related inquiries, you may reach us via Email: [Insert Email] or visit our Website: www.venstela.com.

By using Venstela, you confirm that you have read and understood this Privacy Policy.